How do I cancel my membership?

Saying goodbye is hard, but canceling your membership is easy in the Alto app with 3 simple steps:

1. Tap the “Profile” button at the bottom of the home page to get to the “Profile” screen 
2. Under your profile picture, tap "Membership" located at the bottom of your Profile menu
3. Tap "Cancel Membership" at the bottom of your “Membership” screen

Once you’ve canceled your membership, you become an Alto Guest. As a Guest you will never pay a membership fee, but will pay a small Guest booking fee on every Alto ride. If you’d like to join as a member again down the road, just go back to this screen and tap to reactivate your membership.