Saying goodbye is hard, but canceling your membership is easy in the Alto app with 3 simple steps:
- Tap the “Profile” button at the bottom of the home page to get to the “Profile” screen
- Under your profile picture, tap "Membership" located at the bottom of your Profile menu
- Tap "Cancel Membership" at the bottom of your “Membership” screen
Once you’ve canceled your membership, you become an Alto Guest. As a Guest you will never pay a membership fee, but will pay a small Guest booking fee on every Alto ride. If you’d like to join as a member again down the road, just go back to this screen and tap to reactivate your membership.