My driver was rude or acted unprofessionally

We are sorry for this disappointing experience. Each Alto driver is an employee and brand ambassador who we hold to the highest of standards. That said, we take your feedback very seriously.

If your driver acted rude or unprofessionally, please let us know as soon as possible by submitting a request below or sending an email to [e-mail]. A customer service representative will be back in touch with you shortly.